PureEngage On-Premises

 View Only

Sign Up

Expand all | Collapse all

Capture Point manager - - 'inbound' xml transformer can not be started: failed to read the script file

  • 1.  Capture Point manager - - 'inbound' xml transformer can not be started: failed to read the script file

    Posted 02-19-2016 18:27
    Starting up the capture point manager...
    13:18:56.214 Std 23203 Instantiating capture point 'BatchTaskUpload_FileCP' with type 'file'
    13:18:56.214 Std 23228 Capture point 'BatchTaskUpload_FileCP': 'inbound' xml transformer can not be started: failed to read the script file

    any ideas of which script this is referring to?

    Thanks. 


  • 2.  RE: Capture Point manager - - 'inbound' xml transformer can not be started: failed to read the script file

    Posted 03-01-2016 14:21
    Hi Guy

    Have you commented out the 'SchemaDocumentPath' in the IXN Server options?

    From the eServices Integrated Capture points Guide
    -->
    If using iWD compatibility mode, Genesys suggests disabling the schemaDocumentPath option (inbound-transformer-parameters section) because the iwd_messages.xsd schema is extremely restrictive. To disable the option, you can either remove it or alter its name, e.g. to //SchemaDocumentPath. This applies to both the XML File Capture Point and the JMS Capture Point.
    <--

    Troy