PureEngage On-Premises

 View Only

Sign Up

Back to discussions
Expand all | Collapse all

WFM Adherence - DA / SS Setup

  • 1.  WFM Adherence - DA / SS Setup

    Posted 07-27-2016 20:58
    Hi,

    Would it be possible to check that agent state information for adherence can only be sourced from one StatServer into WFM DA due to the WFM CU configuration needed against wfm sites.

    WFM812 release.

    Sue