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  • 1.  send and receive snmp trap

    Posted 07-01-2015 13:57
    I am looking for help to send and receive snmp traps after rasing an alarm in SCS
    Any example or tutorial will be great.
    Best regards


  • 2.  RE: send and receive snmp trap

    Posted 07-03-2015 06:23
    Read the deployment guide for management framework where is all described in great details.

    In general, you have to just install the Genesys SNMP component, which is part of MNG layer. Configure connection between SNMP and SCS. Afterthat you will be able to configure alarm reactions and related alarm conditions within UI (SCI,GA,..) and use SNMP as one of possible options.