PureEngage On-Premises

In the Genesyslab.Desktop.Modules.InteractionExtensionSample , the sample shows how we can add a New view to the right panel of the Interaction Window.

But my query is how to make this New View Maximized and thereby hiding the Interaciton pane with interaction details.

Thanks.

This can be achieved without customization by setting on client side, because of the WDE is storing current window location/parameters. So, if the users set the pane as they want, with next interaction the pane will be showing in same way and with any other login as well.

HTH!

Thanks for the response Jakub,  just gave a couple of tests to understand the behavior liek you said.

i observed that what you said is true, but my exact requirement is to hide the interaction pane completely and show it on a button click or something.

But when i use toggle button it just pushes the new view half a way and it doesnt hide the Interaction window's case details completely until i click on Arrows to hide the interaction.

After i did hide the case details i relauched the view but its like the previous trail. Case details doesnt get minimized/hidden.

 

 

Hi,
Did you find a solution ?
Thanks