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  • 1.  Copy calling number in WDE

    Posted 11-09-2017 05:30
    Hi, may I know is there any way or option can allow user to copy the calling number on the interaction bar in WDE? Thanks.


  • 2.  RE: Copy calling number in WDE

    Posted 02-13-2018 03:17
    You can click the contact Tab while on call to see the number and can be copied from here.



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    Siva
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  • 3.  RE: Copy calling number in WDE

    Posted 03-09-2018 15:53
    Easiest way is to have it shown as a piece of Contact Info attached data (change your business attribute to show it), then the agent can right-click and choose Copy.

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    Scott Montague
    Rogers Communications
    Canada
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