PureEngage On-Premises

The customer SAP team deploy a RFC to use on a new  E-mail strategy, but the kind of reponse its diferent, the response on the production RFC are a table:

Zcrmf001UraIdClienteResponse.EtCliente.item.Idcliente

On the new RFC the response are on a variable. How i configure on the result tab to get this variable?

 

some prints to ilustrate.

working RFC 

NOT working

After do a troubleshooting on this i think the problem that cause the webservice not work its on the result tab.

Best regards 

Arthur

Hi Arthur,
    I am really a bit confused with your question.

Correct me if I am wrong please.

So earlier, your query to web service  returned a table and you stored each output in seperate variables.
And now your query to web service returning a variable?

Thanks,
Kumar.

hi Kumar,

sorry my english is not very good.

We need help to configure the the "key from output" in result tab, to recive a value that the RFC return with a variable..

the existing  RFC  that are in use on the production side return a table, and in the "key from output" are configured to get the itens from this table.

Zcrmf001UraIdClienteResponse.EtCliente.item.Idcliente
Zcrmf001UraIdClienteResponse= RFC name
EtCliente= table
Idcliente= item from the table

Thank you for your reply

Best regards 
Arthur Gomes

Hi Arthur,
    No Worries.

1. Assign the whole output to a variable.
2. Execute the strategy. Now you will be able to see what format/data you are getting from the RFC. You can see that in the URS logs or you can even debug the strategy with out executing it. From that we could proceed further.
3. It will return the whole result in a XML format. From that you will know which tag values you have to take. For example. it will return something like below.

<XML>
<GetResponse xmlns="http://www.webservice.com/services/">
<GetResult>
<Result1>$$$</Result1>
<Result2>1234</Result2>
<Result3>Genesys</Result3>
</GetResult>
</GetResponse>
<\XML>

varResult = GetResponse.GetResult.Result2 will return 1234.

Is this what you want? Please let me know.

Thanks,
Kumar.

Hi Kumar

This was exacly what i was looking for 

"varResult = GetResponse.GetResult.Result2 will return 1234."

Still not working but now i know its configured right, i opened a case for it.

Thank you very much for your  help and patience with my english.

Best regards

Arthur Gomes

Also I am not sure what that 'um' means in the prefix. I used 's0' like below

Method name  -  s0:GetResponse
Namespace    -  s0=sap-com:document....
SoapAction    -  s0:sap-com:document...

hi Kumar

i will try this way.

regards