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How to modify/change the call result to desired value in predictive dialing

  • 1.  How to modify/change the call result to desired value in predictive dialing

    Posted 11-18-2016 03:22
    How to modify/change the  call result to desired value in predictive dialing


  • 2.  RE: How to modify/change the call result to desired value in predictive dialing

    Posted 11-21-2016 10:46
    Depends on what level do you mean. In general, you can modify OCS parameters from routing level, via HTTP interface which OCS provides or using the agent application.