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unable to make outbound when tserver switched over

  • 1.  unable to make outbound when tserver switched over

    Posted 04-13-2017 07:36


  • 2.  RE: unable to make outbound when tserver switched over

    Posted 04-13-2017 08:18
    Hello,

    any other information like - log messages, deployment architecture, etc. Without any further information nobody will able to help you.


  • 3.  RE: unable to make outbound when tserver switched over

    Posted 04-13-2017 12:19
    Got the below error in the softphone log :
    DEBUG [2017-04-11 10:09:22,061] [New I/O worker #2] - Complete message handling: 54
    DEBUG [2017-04-11 10:09:22,061] [com.genesyslab.PCT.invoker.default] - Dn is unregistered ...
    DEBUG [2017-04-11 10:09:22,061] [com.genesyslab.PCT.invoker.default] - Channel state transition[psdkendpoint - tcp://91.15:3020]: Opened->Closing
    DEBUG [2017-04-11 10:09:22,061] [com.genesyslab.PCT.invoker.default] - Closing channel 'psdkendpoint - tcp://.91.15:3020
    DEBUG [2017-04-11 10:09:22,072] [New I/O worker #1] - New message #54
    DEBUG [2017-04-11 10:09:22,072] [New I/O worker #1] - Proxy got message EventUnregistered. Processing with  state .StateBackup@113b816 proxy: proxy1
    DEBUG [2017-04-11 10:09:22,073] [New I/O worker #2] - New message #52
    DEBUG [2017-04-11 10:09:22,074] [New I/O worker #2] - Proxy got message EventError. Processing with  state .StatePrimary@eb6ada proxy: proxy2
    DEBUG [2017-04-11 10:09:22,077] [com.genesyslab.PCT.invoker.default] - [PSDK.Timer] Scheduled closeTimeoutTask [91.15:3020<10.8.:61926] ; delay:30000; queue:1
     INFO [2017-04-11 10:09:22,077] [com.genesyslab.PCT.invoker.default] - ConnState transition. 'Opened' -> 'Closing' for 91.15:3020<10.97:61926[Closing]/0 - HA
    DEBUG [2017-04-11 10:09:22,077] [com.genesyslab.PCT.invoker.default] - Closing connection
    DEBUG [2017-04-11 10:09:22,077] [com.genesyslab.PCT.invoker.default] - Closing HA connection [Windows 7/6.1/x86/1.8.0_121/25.11/windows-1252]