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  • 1.  IWS/SIP error

    Posted 09-29-2015 19:40
    While trying to log in to an agent on IWS 8.1 on an extension for .eg 7001, i am receving error for voice channel that Agent ID is already in use MEdia error 527-voice@7001 -SIP switch. All other channels are working. Please guide


  • 2.  RE: IWS/SIP error

    Posted 09-29-2015 21:42
    Hi,
    please increase IWS log level to All and send EventError which you have received

    R