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  • 1.  Genesys Workspace desktop Edition architecture

    Posted 03-21-2017 07:43


  • 2.  RE: Genesys Workspace desktop Edition architecture

    Posted 03-22-2017 08:03
    Hello,

    what is the question, please?

    Regards,
    --Jakub--


  • 3.  RE: Genesys Workspace desktop Edition architecture

    Posted 03-22-2017 09:04
    Hi,
     Thanks for your reply, my question is where can i get the complete architecture diagram for Genesys workspace desktop edtion 8.5. i can see the basic architecture in deployment guide. need a detail architecture diagram like how the WDE integrated with CRM database and other thirdparty application  and which API are using how it is working... need to provide the solution to my customer.....


  • 4.  RE: Genesys Workspace desktop Edition architecture

    Posted 03-22-2017 11:58
    There is no document such like that. You can just follow the available documentation, where you can partly find answers on your question. But there is no general document describing the 3rd party integration as this is custom development related.

    HTH!