PureEngage On-Premises

 View Only

Sign Up

Back to discussions
Expand all | Collapse all

confserv -license, when running, it trys to connect to mssql server even though we specified oracle in the install and the db type in the config file is oracle.

  • 1.  confserv -license, when running, it trys to connect to mssql server even though we specified oracle in the install and the db type in the config file is oracle.

    Posted 10-30-2014 12:43


  • 2.  RE: confserv -license, when running, it trys to connect to mssql server even though we specified oracle in the install and the db type in the config file is oracle.

    Posted 11-17-2014 17:45
    Hi Neal,
    Can you please double check to see what database information is stored within your Configuration Server config file?  Specifically, open the confserv.cfg file and within the dbserver section, what is the value of your dbengine option?  If this is set to oracle, then it should not be attempting to connect to a MSSQL database.  Also, is this a new or previously existing installation?

    We may need to open a support Case for this, but please double check the dbengine setting to confirm it is set correctly.

    Thanks,
    Neil


  • 3.  RE: confserv -license, when running, it trys to connect to mssql server even though we specified oracle in the install and the db type in the config file is oracle.

    Posted 11-17-2014 17:58
    We resolved the issue by installing another confserv as primary and ran the license against it.