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  • 1.  verbalize customer transactions using composer

    Posted 01-31-2017 11:54
    Hi,

    Can any one help me in this subject.

    I am making a callflow in Composer and need to verbalize last 10 transaction details of customer. how to acheive this in Composer.

    Thanks in Advance.

    Regards
    Moiz


  • 2.  RE: verbalize customer transactions using composer

    Posted 02-06-2017 22:30
    Composer, provides a Database Stock Sample which might be a good starting point for you.  See also https://docs.genesys.com/Documentation/Composer/latest/Help/DatabaseQueryResultTemplate  (https://docs.genesys.com/Documentation/Composer/latest/Help/DatabaseQueryResultTemplate)
    Of course, I' imagins you'll probably be using a webservice rather than a DB, but concepts are the same.