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We are using version 8.1.1 and in the employees' view of the Time Off screen, Inserting new Time Off Items, the waitlist numbers within the daily grid do not align with the number of agents that are waitlisted in that vacation group for the interval. What

  • 1.  We are using version 8.1.1 and in the employees' view of the Time Off screen, Inserting new Time Off Items, the waitlist numbers within the daily grid do not align with the number of agents that are waitlisted in that vacation group for the interval. What

    Posted 04-21-2015 13:25
    We are using version 8.1.1 and in the employees' view of the Time Off screen, Inserting new Time Off Items, the waitlist numbers within the daily grid do not align with the number of agents that are waitlisted in that vacation group for the interval. What do these numbers reference and/or can it be turned off?


  • 2.  RE: We are using version 8.1.1 and in the employees' view of the Time Off screen, Inserting new Time Off Items, the waitlist numbers within the daily grid do not align with the number of agents that are waitlisted in that vacation group for the interval. What

    Posted 06-16-2015 16:54
    Please create a Support Case so that we can investigate further.  Provide screenshots to illustrate what you are seeing.