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  • 1.  overtime entry by agents

    Posted 07-07-2015 17:17

    Are there any plans with a future release to allow agents to enter overtime onto their schedules? 
     


  • 2.  RE: overtime entry by agents

    Posted 07-09-2015 15:56
    Cynthia,

    Please open a Feature Request for this question.

    Thanks,
    Roger Farr
    ?Genesys Customer Care