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What does this means : port(6677) handle exception 33 raise_exception(tcp 6677,1006,connect,104,econnreset) connection::close(6677,2,0) ioport::close(6677,2,0) ClosePort: 6677,0 closed(6677,-1) 20:19:06.779 Trc 04524 Client '6677' disconnected

  • 1.  What does this means : port(6677) handle exception 33 raise_exception(tcp 6677,1006,connect,104,econnreset) connection::close(6677,2,0) ioport::close(6677,2,0) ClosePort: 6677,0 closed(6677,-1) 20:19:06.779 Trc 04524 Client '6677' disconnected

    Posted 11-27-2014 04:40
    We are getting raise_exception error continuously in Config Logs whenever issue occurs as agent are unable to login to GAD. I have checked config server was online. finally after restart of confi db & config server agents are able to login


  • 2.  RE: What does this means : port(6677) handle exception 33 raise_exception(tcp 6677,1006,connect,104,econnreset) connection::close(6677,2,0) ioport::close(6677,2,0) ClosePort: 6677,0 closed(6677,-1) 20:19:06.779 Trc 04524 Client '6677' disconnected

    Posted 12-05-2014 19:10
    Shrikant,

    We would recommend you open a case for this issue.  Please provide the config logs along with a timestamp.

    Thanks,
    Roger Farr
    Genesys Customer Care