A few questions for troubleshooting...
1) When you are on the first tab, are you selecting the "radio" button "By individual" or "By Group"?
-In case you select "By Group", are you sure that you have created "Group of Queues, Rointing Points, VQs"?
-In case you select "By Individual", is the same result? Cannot see objects?
2) If you go to GA / CME using the same user, does this user see those objects?
3) Under Pulse Roles, do you have "Pulse Read All Layouts" privilege assigned?
4) If you login as "default" user, does it work?