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  • 1.  Agent part of WFM

    Posted 12-22-2015 13:33
    Agent can't see his schedule in some days. But in that days schedule is already published. Sorry, my english is ni good


  • 2.  RE: Agent part of WFM

    Posted 01-08-2016 21:43
    Dmitrii,

    I would recommend you open a case with Customer Care.  Please provide the screenshots.   

    Thanks,
    Roger Farr
    Genesys Customer Care