PureEngage On-Premises

 View Only

Sign Up

  • 1.  ivr_application_default

    Posted 11-23-2015 09:31
    how to configure it to enable recording with MCP


  • 2.  RE: ivr_application_default

    Posted 11-23-2015 11:26
    Hello Leya,

    you have to define the destination path to the folder, where the records should be stored. All can be configured on IVR default profile level. Try to follow the docs, where is all described very well.

    regards,
    --Jakub--