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  • 1.  logging agents out of GAD

    Posted 11-26-2014 17:30
    How do I log agents out of GAD? If they were supposed to log out, but have not. I would like to log them out to perform maintenance. What should I do?


  • 2.  RE: logging agents out of GAD

    Posted 01-06-2015 18:19
    Hi Joseph

    You can use the GAD Admin tool to logout any agents that are logged in, the path should normally be host\gdesktop\admin

    Thanks
    Troy Mortimer
    Genesys Customer Care