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  • 1.  the order of Emails listed in queue of My Interaction Queue can not be changed

    Posted 01-21-2016 10:22
    the Emails listed in queue of  My Interaction Queue is order by "Received" time descending by default.
    does it support to be changed to asending by click the Property bar "Received"


  • 2.  RE: the order of Emails listed in queue of My Interaction Queue can not be changed

    Posted 01-21-2016 12:02
    Hello Koven,

    yes, it is supported and possible - just follow the doc.

    Regards,
    --Jakub--


  • 3.  RE: the order of Emails listed in queue of My Interaction Queue can not be changed

    Posted 01-22-2016 04:08
    thanks.
    Add a Interaction Business Value "ReceivedAt"  and configured it to be sortable.Then Configure "interaction-workspace/interaction-management.interactions-filter.displayed-columns  From,To,Subject,ReceivedAt"
    Relogin WDE.


  • 4.  RE: the order of Emails listed in queue of My Interaction Queue can not be changed

    Posted 01-24-2016 10:48
    Where should I create the ReceivedAt and how to make this sortable? 

    Thanks in adv,


  • 5.  RE: the order of Emails listed in queue of My Interaction Queue can not be changed

    Posted 01-24-2016 12:29
    Can I enable searchable this feild? 

    Thanks in adv,


  • 6.  RE: the order of Emails listed in queue of My Interaction Queue can not be changed

    Posted 01-25-2016 07:14
    Business Attributes->Interaction Attributes->Attributes Values->ReceivedAt/settings->is-sortable/true


  • 7.  RE: the order of Emails listed in queue of My Interaction Queue can not be changed

    Posted 12-19-2017 05:00
    Hi,
    Some procedure should be missing. Can you post complete solucion
    I want to makae sortable FROM, subject
    Can you confirm this owrks for WDE 8.5.1 


  • 8.  RE: the order of Emails listed in queue of My Interaction Queue can not be changed

    Posted 01-18-2018 04:19
    hi I too want to makle FROM , subject sortable is there any way to do that