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In performance intra-day, how is calculated staffing determined?

  • 1.  In performance intra-day, how is calculated staffing determined?

    Posted 01-14-2016 19:30
    Does it use scheduled SL? If so how do I adjust that to be at my goal SL?


  • 2.  RE: In performance intra-day, how is calculated staffing determined?

    Posted 02-22-2016 14:39
    This question should be adressed to Customer Care through a case. We can then get further details, like exact versions of your WFM Applications and better provide an answer.