PureEngage On-Premises

 View Only

Sign Up

Back to discussions
Expand all | Collapse all

VQ name as a variable to Route interaction block - target selection tab

  • 1.  VQ name as a variable to Route interaction block - target selection tab

    Posted 01-15-2016 18:26
    Is there a way to set the "Virtual Queue" name in the "Target Selection" section of the Route Interaction block in IRD using a variable?


  • 2.  RE: VQ name as a variable to Route interaction block - target selection tab

    Posted 01-18-2016 13:26
    Yes, just use the name of the virtual queue object within the target block