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Is there any way to get feed of when a new release of one product is available and what's new in the release?

  • 1.  Is there any way to get feed of when a new release of one product is available and what's new in the release?

    Posted 10-12-2015 10:18


  • 2.  RE: Is there any way to get feed of when a new release of one product is available and what's new in the release?

    Posted 10-12-2015 12:47
    You can subscribe sending the favorite article details - for example the release notes for each component/solution type.


  • 3.  RE: Is there any way to get feed of when a new release of one product is available and what's new in the release?

    Posted 10-16-2015 20:41
    Diego,

    The feature is called Article Alerts, available on the left hand side of the home page.  As Jakub said, you can subscribe to both Article Type = Release Notes and Product = [your product].

    Here is the link to subscribe:
    https://genesyspartner.force.com/customercare/pkb_categorySubscription

    Our Documentation site has details on this feature:
    http://docs.genesys.com/Documentation/ST/latest/Premise/KnowledgeBase#t-0   [Note: you need to go to the documentation site in order to authenticate, and then the link will take you to the information]

    Thanks,
    Roger Farr
    Genesys Customer Care
     


  • 4.  RE: Is there any way to get feed of when a new release of one product is available and what's new in the release?

    Posted 10-19-2015 06:39
    Thank you both!
    That was very helpful! :)