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Some prompts are not played. MCP logs does not show anything. Audio formats are ok, no firewall.

  • 1.  Some prompts are not played. MCP logs does not show anything. Audio formats are ok, no firewall.

    Posted 08-25-2015 18:51


  • 2.  RE: Some prompts are not played. MCP logs does not show anything. Audio formats are ok, no firewall.

    Posted 08-26-2015 08:16
    Without any deep details and logs, it is not possible provide you with any help - try to specify what type of audio is not played at all or check the MCP logs (there must be the root-cause visible, of course the log must be on debug level). Meanwhile, check the RN for MCP.


  • 3.  RE: Some prompts are not played. MCP logs does not show anything. Audio formats are ok, no firewall.

    Posted 08-31-2015 17:11
    I solved the issue loading a configuration from another server.