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Custom "My Messages" display in WDE 8.5

  • 1.  Custom "My Messages" display in WDE 8.5

    Posted 07-05-2017 11:18
    Hello!
    • Is it possible to customize what or from whom the messages in end-user (agent) "My Messages" sub-window will be displayed? I mean, the agent could see Admin/Supervisor messages but not System/Config.Server messages.
    • If the above is not possibe, could I totally disable the "My Messages" option from the WDE menu?

    --Workspace Desktop Edition 8.5.117.26--

    Thanks in advance for any suggestions,

    Andreas


  • 2.  RE: Custom "My Messages" display in WDE 8.5

    Posted 07-07-2017 08:15
    Just through the customization of WDE, not by default as I know


  • 3.  RE: Custom "My Messages" display in WDE 8.5

    Posted 07-07-2017 08:56
    So there is some developement needed, correct?


  • 4.  RE: Custom "My Messages" display in WDE 8.5

    Posted 07-07-2017 10:03
    Yes, exactly.


  • 5.  RE: Custom "My Messages" display in WDE 8.5

    Posted 07-07-2017 11:24
    thank you Jakub.