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  • 1.  EmailServer 'Failed to format message: '

    Posted 07-10-2014 08:53
    Hi,

    My EmailServerJava can't download the message of a Mailbox.
    The mail was sended by a cell phone. I test with i-phone and android Operation Systems with the same result.
    There are mails processed and mails don't.
    If the mail was sended by a Exchange mailbox Multichanel Solution works.

    The log shows:
     07:47:39.774 Dbg 09900 Failed to format message: id = 21009 [[MsgIn-1] <pop-client> ] [produccion_cga] [madcasarray.mad.ae.aena.es] [110] [INBOX] [Read-Write] [1] [0] [1] []

    Do you know a similar problem?


  • 2.  RE: EmailServer 'Failed to format message: '

    Posted 07-14-2014 16:23
    Hi Xavi, this is not a straight forward question that we can answer without seeing the full log so we would suggest creating a Support case to have an analyst investigate.


  • 3.  RE: EmailServer 'Failed to format message: '

    Posted 08-29-2014 13:23
    Try by allowing the bad formatted messages option on ESJ Pop Client