PureEngage On-Premises

Hi Team,

Unable to pass attached data from strategy to composer application.
1. created kvp rcvdurs in strategy
2. created variable in composer name rcvdurs with no default value.
3. used interaction data block in composer and selected get option with variable rcvdurs
4. used assign block to get the data from rcvdurs, store in another variable.
5. in runtime the value is blank.

Thanks,

Do you mean passing attached data from strategy to the VXML application (written in Composer)?

Yeah you are correct. in composer application the value is coming as 'undefined'.

can you please help? Thanks,

In this case (passing data from URS to VXML) you have to use sip.session "array" where all configured KVP should be stored and can be read from your VXML app. Just assign your variable and fill it with "session.com.genesyslab.userdata[’rcvdurs’]". All is described within documentation and VXML help very well.

Note: The Interaction Data block is used witihn platform where the CTIC is used. So, if you have not installed and deployed CTIC (together with IVR T-Server), you should get the variables as I wrote before (through the sip.session variables)