PureEngage On-Premises

How do I retrieve the application options for WDE? I don't see anyway to retrieve the applications configurations.

You can get the configuration through the available GUIs like Configuration Manager, Genesys Administrator or Genesys Administrator Extension, or programmatically with using PSDK.

Thank you for the quick response, maybe I should clarify a little. I'm working on customizations to WDE.I have added customization specific options options for my application via GA. Now, from my customization (C#) I'd like to retrieve these values. Is there an object I can retrieve my custom options from? Or do I need to pull this using PSDK libraries? Debugging the customizations, I don't see any objects containing the app configuration

Thanks for clatify. In this case, you can use the IConfigManager to retrieve config information from current WDE object. The IConfigManager object contains methos for getting the configuration - for example the method "GetValue(string key, object defaultValue)"

HTH!

Regards,
--Jakub--

Jakub! Thank you. Got this working. Here's the code...

IConfigurationService configService = container.Resolve<IConfigurationService>();
            CfgApplication app = configService.MyApplication;

from the CfgApplication you can get access to annex and option info.

What I find odd is that I can find no mention of IConfigurationService in the WDE Developer's guide. What gives?