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  • 1.  WDE Customization to initiate SingleStepConference through a custom button

    Posted 06-27-2017 21:54
    Hi,
    I have created a dropdown button, for initiating a Single Step Conference.
    After triggerring the event I have a method to execute conference as below:

    private void initiateConference(string result)
            {
                var parameters = new Dictionary<string, object>
                    {
                        {"CommandParameter", interaction},
                        {"Destination", result},
                        {"Location", ""},
                        {"UserData", null},
                        {"Reasons", null},
                        {"Extensions", null}
                    };
               container.Resolve<ICommandManager>().GetChainOfCommandByName("InteractionVoiceSingleStepConference").Execute(parameters);
            }
    In the above case, I have used a variable "interaction" to be passed as a value to "CommandParameter", As this is a Voice interaction I am expecting I need to pass the interaction to be of "Voice" type. I have read in some other posts that I could use InteractionManager to get the Interaction type. Can anyone help with the command I need to use to get the current interaction type (i.e Voice) into interaction variable?
     


  • 2.  RE: WDE Customization to initiate SingleStepConference through a custom button

    Posted 05-29-2018 05:57
    ​Hi,

    Do you still need information?

    ------------------------------
    Nicolas
    ------------------------------



  • 3.  RE: WDE Customization to initiate SingleStepConference through a custom button

    Posted 07-25-2018 10:01
    I worked through it. Thank you.

    ------------------------------
    Sai Kiran Mutyala

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