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  • 1.  Line Chart Pulse

    Posted 06-08-2017 15:19
    Hi,

    our customer has asked us to implement a widget in Pulse 8.5 that reports the daily trend of calls entered, answered and so on.
    Is it possibile to configure a widget using a "Line Chart" widget type that reports only the calls entered in the, let's say, last 15 minutes?

    Thanks for your help!
    Regards
    Giovanni


  • 2.  RE: Line Chart Pulse

    Posted 06-28-2017 17:02
    create a widget for entered calls with timeprofile: Last15M,Sliding = 900:15

    search documentation for TimeProfiles