Hello Jakub Thanks for your answer.
These are the scenario I present, the first log shows what I see at the time of running the file gax.startup.bat
2017-07-21 09:44:54,767 WARN : com.genesyslab.gax.core.log.LoggingServiceImpl [m
ain] - [43] GAX starts in bootstrap mode!
2017-07-21 09:44:54,873 DEBUG: com.genesyslab.gax.core.scs.SCSConnector [main] -
[75] SCS connection is disabled, SCS and CS connection monitoring is not initia
lized.
2017-07-21 09:44:55,827 INFO : com.genesyslab.gax.core.plugin.DefaultPluginManag
erImpl [Thread-6] - [161] Plugin gax-clog is enabled
2017-07-21 09:44:55,829 INFO : com.genesyslab.gax.core.plugin.DefaultPluginManag
erImpl [Thread-10] - [161] Plugin gax-ga is enabled
2017-07-21 09:44:55,838 ERROR: com.genesyslab.gax.core.plugin.DefaultPluginManag
erImpl [Thread-10] - [181] Plugin gax-ga is not compatible with CfgServer protoc
ol 0
2017-07-21 09:44:55,829 INFO : com.genesyslab.gax.core.plugin.DefaultPluginManag
erImpl [Thread-7] - [163] Plugin gax-fim is running as a backend service
2017-07-21 09:44:55,828 INFO : com.genesyslab.gax.core.plugin.DefaultPluginManag
erImpl [Thread-11] - [161] Plugin gax-com is enabled
2017-07-21 09:44:55,843 ERROR: com.genesyslab.gax.core.plugin.DefaultPluginManag
erImpl [Thread-11] - [181] Plugin gax-com is not compatible with CfgServer proto
col 0
2017-07-21 09:44:55,828 INFO : com.genesyslab.gax.core.plugin.DefaultPluginManag
erImpl [Thread-9] - [161] Plugin gax-opm-arm is enabled
2017-07-21 09:44:55,848 ERROR: com.genesyslab.gax.core.plugin.DefaultPluginManag
erImpl [Thread-9] - [181] Plugin gax-opm-arm is not compatible with CfgServer pr
otocol 0
2017-07-21 09:44:55,828 INFO : com.genesyslab.gax.core.plugin.DefaultPluginManag
erImpl [Thread-8] - [161] Plugin gax-webservice is enabled
2017-07-21 09:44:55,829 INFO : com.genesyslab.gax.core.plugin.DefaultPluginManag
erImpl [Thread-13] - [161] Plugin gax-core is enabled
2017-07-21 09:44:55,829 INFO : com.genesyslab.gax.core.plugin.DefaultPluginManag
erImpl [Thread-12] - [161] Plugin gax-asd is enabled
2017-07-21 09:44:55,842 ERROR: com.genesyslab.gax.core.plugin.DefaultPluginManag
erImpl [Thread-7] - [181] Plugin gax-fim is not compatible with CfgServer protoc
ol 0
2017-07-21 09:44:55,838 ERROR: com.genesyslab.gax.core.plugin.DefaultPluginManag
erImpl [Thread-6] - [181] Plugin gax-clog is not compatible with CfgServer proto
col 0
2017-07-21 09:44:55.859:INFO:oejsh.ContextHandler:started o.e.j.w.WebAppContext{
/gax,file:/C:/GCTI/Genesys%20Administrator%20Extension/webapp/},file:/C:/GCTI/Ge
nesys%20Administrator%20Extension/gax.war
2017-07-21 09:44:55,912 DEBUG: com.genesyslab.gax.core.web.HttpHeaderFilter [mai
n] - [177] Initializing filter 'headerFilter'
2017-07-21 09:44:55,916 DEBUG: com.genesyslab.gax.core.web.HttpHeaderFilter [mai
n] - [202] Filter 'headerFilter' configured successfully
2017-07-21 09:44:55,944 INFO : com.genesyslab.gax.api.database.DefaultDatabaseIn
spectorImpl [Thread-12] - [89] ---------- asd Database Schema Version ----------
2017-07-21 09:44:55,948 INFO : com.genesyslab.gax.api.database.DefaultDatabaseIn
spectorImpl [Thread-12] - [90] 8.5.000.01
2017-07-21 09:44:55,949 INFO : com.genesyslab.gax.api.database.DefaultDatabaseIn
spectorImpl [Thread-12] - [91] -------------------------------------------------
2017-07-21 09:44:55,950 INFO : com.genesyslab.gax.api.database.DefaultDatabaseIn
spectorImpl [Thread-12] - [41] Db Schema Version for plugin gax-asd 8.5.000.01 i
s matching.
2017-07-21 09:44:55,951 INFO : com.genesyslab.gax.api.database.DefaultDatabaseIn
spectorImpl [Thread-12] - [43] -------------------------------------------------
-----------------------
2017-07-21 09:44:55,947 INFO : com.genesyslab.gax.core.util.CoreDatabaseInspecto
rImpl [Thread-13] - [89] ---------- core Database Schema Version ----------
2017-07-21 09:44:55,954 INFO : com.genesyslab.gax.core.util.CoreDatabaseInspecto
rImpl [Thread-13] - [90] 8.1.301.01
2017-07-21 09:44:55,956 INFO : com.genesyslab.gax.core.util.CoreDatabaseInspecto
rImpl [Thread-13] - [91] -------------------------------------------------
2017-07-21 09:44:55,956 INFO : com.genesyslab.gax.core.util.CoreDatabaseInspecto
rImpl [Thread-13] - [41] Db Schema Version for plugin gax-core 8.1.301.01 is mat
ching.
2017-07-21 09:44:55,958 INFO : com.genesyslab.gax.core.util.CoreDatabaseInspecto
rImpl [Thread-13] - [43] -------------------------------------------------------
-----------------
2017-07-21 09:44:55.986:INFO:/gax:Initializing Spring FrameworkServlet 'dispatch
At the moment of wanting to start the application from the services of windows sends me the following log. gaxservice and gaxlog
gaxservice
09:46:35: Starting logging to file ...
09:46:35: Current working folder=C:\GCTI\Genesys Administrator Extension
09:46:35: Starting application Java Server Starter. Version 8.1.000.02
09:46:35: Copyright (c) 2000-2011 Genesys Telecommunications Laboratories Inc.
09:46:35: Current date is 2017-07-21
09:46:35: Now will try to read the file C:\GCTI\Genesys Administrator Extension\JavaServerStarter.ini
09:46:35: Reading options from section [Service]
09:46:35: AppTitle=Genesys Administrator Extension
09:46:35: AppVersion=8.5.240.19
09:46:35: JVMPath=C:\Program Files\Java\jre1.8.0_131\bin\server\jvm.dll
09:46:35: MainClass=GaxMain
09:46:35: EventHandlerMethod=stopWinService
09:46:35: Reading args from section [JavaArgs]:
09:46:35: Warning: no args were found
09:46:35: Arg <-Djava.class.path> does NOT exists - will read section [Djava.class.path]:
09:46:35: gax.war
09:46:35: Adding -Djava.class.path=-Djava.class.path=;gax.war
09:46:35: Application is starting as Windows Service with name: GAX64
09:46:35: Reading application startup parameters:
09:46:35: -immediate
09:46:35: Setting service_synchronize_state = SCS_APP_STATUS_INITIALIZING
09:46:35: Loaded JVM library: C:\Program Files\Java\jre1.8.0_131\bin\server\jvm.dll
09:46:35: Created JVM instance: jvm_args.version = JNI_VERSION_1_2, ignoreUnrecognized = TRUE
09:46:35: Setting ConsoleCtrlHandler processing...
09:46:35: ***************************************************
09:46:35: ***** JVM was delegated control - running *****
09:46:35: ***************************************************
gaxlog
2017-07-21 09:46:52,623 DEBUG: com.genesyslab.gax.core.scs.SCSConnector [main] - [75] SCS connection is disabled, SCS and CS connection monitoring is not initialized.
2017-07-21 09:46:53,753 INFO : com.genesyslab.gax.core.plugin.DefaultPluginManagerImpl [Thread-6] - [161] Plugin gax-clog is enabled
2017-07-21 09:46:53,761 ERROR: com.genesyslab.gax.core.plugin.DefaultPluginManagerImpl [Thread-6] - [181] Plugin gax-clog is not compatible with CfgServer protocol 0
2017-07-21 09:46:53,760 INFO : com.genesyslab.gax.core.plugin.DefaultPluginManagerImpl [Thread-12] - [161] Plugin gax-asd is enabled
2017-07-21 09:46:53,760 INFO : com.genesyslab.gax.core.plugin.DefaultPluginManagerImpl [Thread-13] - [161] Plugin gax-core is enabled
2017-07-21 09:46:53,760 INFO : com.genesyslab.gax.core.plugin.DefaultPluginManagerImpl [Thread-8] - [161] Plugin gax-webservice is enabled
2017-07-21 09:46:53,756 INFO : com.genesyslab.gax.core.plugin.DefaultPluginManagerImpl [Thread-11] - [161] Plugin gax-com is enabled
2017-07-21 09:46:53,764 ERROR: com.genesyslab.gax.core.plugin.DefaultPluginManagerImpl [Thread-11] - [181] Plugin gax-com is not compatible with CfgServer protocol 0
2017-07-21 09:46:53,759 INFO : com.genesyslab.gax.core.plugin.DefaultPluginManagerImpl [Thread-7] - [163] Plugin gax-fim is running as a backend service
2017-07-21 09:46:53,765 ERROR: com.genesyslab.gax.core.plugin.DefaultPluginManagerImpl [Thread-7] - [181] Plugin gax-fim is not compatible with CfgServer protocol 0
2017-07-21 09:46:53,756 INFO : com.genesyslab.gax.core.plugin.DefaultPluginManagerImpl [Thread-9] - [161] Plugin gax-opm-arm is enabled
2017-07-21 09:46:53,765 ERROR: com.genesyslab.gax.core.plugin.DefaultPluginManagerImpl [Thread-9] - [181] Plugin gax-opm-arm is not compatible with CfgServer protocol 0
2017-07-21 09:46:53,756 INFO : com.genesyslab.gax.core.plugin.DefaultPluginManagerImpl [Thread-10] - [161] Plugin gax-ga is enabled
2017-07-21 09:46:53,767 ERROR: com.genesyslab.gax.core.plugin.DefaultPluginManagerImpl [Thread-10] - [181] Plugin gax-ga is not compatible with CfgServer protocol 0
2017-07-21 09:46:53,804 DEBUG: com.genesyslab.gax.core.web.HttpHeaderFilter [main] - [177] Initializing filter 'headerFilter'
2017-07-21 09:46:53,805 DEBUG: com.genesyslab.gax.core.web.HttpHeaderFilter [main] - [202] Filter 'headerFilter' configured successfully
2017-07-21 09:46:53,825 INFO : com.genesyslab.gax.core.util.CoreDatabaseInspectorImpl [Thread-13] - [89] ---------- core Database Schema Version ----------
2017-07-21 09:46:53,838 INFO : com.genesyslab.gax.core.util.CoreDatabaseInspectorImpl [Thread-13] - [90] 8.1.301.01
2017-07-21 09:46:53,838 INFO : com.genesyslab.gax.core.util.CoreDatabaseInspectorImpl [Thread-13] - [91] -------------------------------------------------
2017-07-21 09:46:53,839 INFO : com.genesyslab.gax.core.util.CoreDatabaseInspectorImpl [Thread-13] - [41] Db Schema Version for plugin gax-core 8.1.301.01 is matching.
2017-07-21 09:46:53,839 INFO : com.genesyslab.gax.core.util.CoreDatabaseInspectorImpl [Thread-13] - [43] ------------------------------------------------------------------------
2017-07-21 09:46:53,840 INFO : com.genesyslab.gax.api.database.DefaultDatabaseInspectorImpl [Thread-12] - [89] ---------- asd Database Schema Version ----------
2017-07-21 09:46:53,841 INFO : com.genesyslab.gax.api.database.DefaultDatabaseInspectorImpl [Thread-12] - [90] 8.5.000.01
2017-07-21 09:46:53,843 INFO : com.genesyslab.gax.api.database.DefaultDatabaseInspectorImpl [Thread-12] - [91] -------------------------------------------------
2017-07-21 09:46:53,843 INFO : com.genesyslab.gax.api.database.DefaultDatabaseInspectorImpl [Thread-12] - [41] Db Schema Version for plugin gax-asd 8.5.000.01 is matching.
2017-07-21 09:46:53,843 INFO : com.genesyslab.gax.api.database.DefaultDatabaseInspectorImpl [Thread-12] - [43] ------------------------------------------------------------------------
2017-07-21 09:46:56,108 INFO : com.genesyslab.gax.asd.main.ASDPlugin [Thread-12] - [83] SPD setup: loaded default scripts
2017-07-21 09:46:56,117 DEBUG: com.genesyslab.gax.asd.main.ASDPlugin [Thread-12] - [142] Default silent init file is not configured.
2017-07-21 09:46:56,118 DEBUG: com.genesyslab.gax.asd.main.ASDPlugin [Thread-12] - [150] Using config option internal default for asd.local_ip_cache_dir : ./plugin.data/asd/gaxLocalCache.
Reason: mandatory config option is not specified.
2017-07-21 09:46:56,118 ERROR: com.genesyslab.gax.asd.main.ASDPlugin [Thread-12] - [170] File not exist: C:\GCTI\Genesys Administrator Extension/plugin.data/asd/installation/genesys_silent_ini.xml
2017-07-21 09:46:56,118 ERROR: com.genesyslab.gax.asd.main.ASDPlugin [Thread-12] - [173] Use C:\GCTI\Genesys Administrator Extension/plugin.data/asd/installation/genesys_silent_ini.xml
Thanks and regards