PureEngage On-Premises

iWD Intelligent Workload Distribution
Sometime it's happen that the reprioritization date is set to several years later (14 years later in our case).
The task status is queued and of course it never increase the Priority.

Someone already seen something like that ?

More details to reproduce the problem
1- Deactivate all IRD rules (Classification, Prioritization, Distribution)
2- Send the task to a Capture Point (I did it with Web, DB and XML file)
3- Activate the Classification IRD rule :Task Status=Captured which is OK
4- Activate the Prioritization IRD rule :Task Status=Queued which is Ok
But the Reprioritization date is set to:Dec 31, 2030 23:59 PM which is NOT Ok

 

Deployment guide Reference :
If a reprioritization period is not set for a task during the prioritization phase in
business rules, the IWD_reprioritizeDateTime attribute is set to Dec 31, 2030.
Therefore, for all intents and purposes. the task will not undergo further
reprioritization unless it is restarted.

I auto answer my question :) could be usefull for someone else.