PureEngage On-Premises

 View Only

Sign Up

Back to discussions
Expand all | Collapse all

how to extract email list in IW_ExternalAgentAddress when forwarding to multiple addresses ?

  • 1.  how to extract email list in IW_ExternalAgentAddress when forwarding to multiple addresses ?

    Posted 05-13-2016 01:15
    Get error log "Service 'Email' failed in method 'Forward' (ErrorCode=107 ErrorMsg=Too many 'Parameter 'ToAddress'' addresses found.)"when forward to multiple addresses using Workspace ?
    I read the user guide:
    "The value of IW_ExternalAgentAddress is a comma separated list of To
    addresses.This list has to be parsed in the Business Process."
    what's the extracted outcome of IW_ExternalAgentAddress list looks like and how to parse the IW_ExternalAgentAddress and forward email to multiple addresses successfully ?