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  • 1.  co-browsing - How to create a Different UI for different customers

    Posted 05-05-2016 21:50
    Hi, 

    Our customer already installed and configure Co-browsing server, they also customized UI for one customer, now, they want to customize UI interface for another customer, is it possible with the same Co-browsing server application ?

    Thanks,

    Juan Suárez.


  • 2.  RE: co-browsing - How to create a Different UI for different customers

    Posted 05-09-2016 08:28
    Hi Roberto,

    yes, the UI can be customized as customer needs. There are three ways how to achieve that (as is mentioned within DEV guide):
    1. CSS-based
    2. JavaScript API
    3. Through localization (in case using OOB widgets)
    For more information just follow the Co-Browse documentation (deployment and developer).

    HTH!

    Regards,
    --Jakub--


  • 3.  RE: co-browsing - How to create a Different UI for different customers

    Posted 05-10-2016 17:07
    Hi Jakub, 

    Thanks about your answer, but our customer wants to set up a new user interface, for example: 

    -A UI for XYZ bank is now customized and working.
    -They would like to have a UI for ABC Assurance Company.

    Is it possible to have two customers with the same co-browsing server ? if so, how can we do it ?

    Regards!


  • 4.  RE: co-browsing - How to create a Different UI for different customers

    Posted 05-11-2016 14:04
    As I wrote and as is stated within documentation, you can localize your IR based on the request, so the request for Co-Browse UI from site A will have different content from the site B, which causes that UI will rendered in different way.