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  • 1.  phone call left in the virtual queue

    Posted 07-18-2014 03:23
    Hello I need help on how to get the phone call from the abandoned virtual queue to perform this callback

    Infomart 8.0

    Thanks


  • 2.  RE: phone call left in the virtual queue

    Posted 08-04-2014 19:18
    Hi Daniel,
    As this may require log and report analysis to properly answer, it would be best if you opened a Case with Customer Care to investigate further.

    Thanks, Neil