PureEngage On-Premises

I am getting the following EventError:

SATRCFG_DESCRIPTION [str] = "Object doesn't satisfy link condition"
IATRCFG_ERRORCODE [int] = 27337999
IATRCFG_REQUESTID [int] = 7

Can anyone please suggest what it means? The request xml looks perfectly ok to me. Also, where in the documents can I find interpretations for such ERRORCODEs?

Thanks

Hi,

Unfortunately there's no publicly-available full list of error codes and their corresponding description. T-Server errors are described in Platform SDK API Reference, Errors Enumeration.
 

Considering the error description I would check the matching Configuration Server log and this specific object configuration to figure out the problem.

Roman Tereschenko

Thank you for your reply. I checked the logs and this is what I found:

15:21:38.253 Trc 04541 Message MSGCFG_CHANGEOBJECT received from 69 (SCE 'defaul
t')

  MSGCFG_CHANGEOBJECT
  attr: IATRCFG_REQUESTID           value:   7
  attr: SATRCFG_OBJECT              value:   "^W^_^W^_^W^Y500067^X^W^Y^X^W^X^W^X
^W^\^W^_^W^Y100^X^W^Y250064^X^W^Y500710^X^W^Y100^X^W^Y10^X^W^Y^X^X^X^W^Y^X^W^X^W
^Y^X^W^Y^X^W^Y^X^W^Y^X^W^Y^X^X^W^X^W^X^W^X^W^X^X"
  attr: IATRCFG_OBJECTTYPE          value:   37 [CfgObjectiveTable]

<CfgObjectiveTableUpdate
  DBID="500067">
<objectiveRecords>
  <CfgObjectiveTableRecord
    mediaTypeDBID="100"
    serviceTypeDBID="250064"
    customerSegmentDBID="500710"
    objectiveThreshold="100"
objectiveDelta="10"  />
</objectiveRecords>
</CfgObjectiveTableUpdate>

15:21:38.254 Trc 24211 Object [CfgObjectiveTableUpdate], DBID [500067] is to be
changed by client, type [SCE], name: [default], user: [gismcp1]
15:21:38.254 Trc 24218 Transaction [3493] is sent on execution
15:21:38.255 Trc 24217 Transaction [3493] is rolled back
15:21:38.255 Std 23500 Configuration Server Er24211 Object [CfgObjectiveTableUpd
ate], DBID [500067] is to be
changed by clientor : Error  [CFGIncorrectReferences], object [CfgObjectiveTable
], property [Unknown] Description Object doesn't satisfy link condition
ERR:Error  [CFGIncorrectReferences], object [CfgObjectiveTable], property [Unkn
own] Description Object doesn't satisfy link condition
15:21:38.255 Trc 04542 Message MSGCFG_ERROR sent to 69 (SCE 'default')

  MSGCFG_ERROR
  attr: IATRCFG_ERRORCODE           value:   27337999
  attr: SATRCFG_DESCRIPTION         value:   "Object doesn't satisfy link condit
ion"
  attr: IATRCFG_REQUESTID           value:   7

I am not sure what is meant by 'DBID is to be changed by
client'. Can you please suggest?

Thanks