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Speechminer GUI is not showing the agent name.

  • 1.  Speechminer GUI is not showing the agent name.

    Posted 07-24-2017 16:28

    Speechminer GUI is not showing the agent name in front of recording after calls get recorded. 
    This is happening only in the conference , transferred call. it is showing all other column data properly except agent name, is this metadata issue?what will be the cause for this? 

    Thanks in aadvance