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Will wfm automatically schedule the Activity sets which fixed staff activities are assigned to?

  • 1.  Will wfm automatically schedule the Activity sets which fixed staff activities are assigned to?

    Posted 08-18-2015 06:06
    I have created a fixed staff work activity and assigned it to an Activity Set and created a seperate Schedule state for it. 
    I have created a staffing forecast for it. 
    When I create a Schedule scenario wfm will not schedule the assigned schedule state for this activity as it does for the deferred work activities I have created. 
    The scenario is showing the requirement for the fixed staff work activity, and the actual staff assigned against the requirement will update if I manually insert the activity set, however I cannot get wfm to automatically insert during the schedule generation process.  
    So Im wondering if wfm even has the ability to schedule fixed staff activities as part of the schedule generation process? 


  • 2.  RE: Will wfm automatically schedule the Activity sets which fixed staff activities are assigned to?

    Posted 10-16-2015 12:54
    Yes WFM has the ability to shceudle fixed Staff Activities as part of the schedule generation process.  Tested in  Version 8.5If you are having difficulties, please open a case with Customer Care and we will investigate.