PureEngage On-Premises

Hi ,

I am using custom VXML to getAccessNum. But i am able to send Successfull Action to genesys but cant able to recieve getacessnum value and Result . Please help me how can i achive this 
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below is my code ..

<!--<var name="DestDN" expr="' <c:out value="${requestScope.destnum}"/> '"/>-->
    <var name="DestDN" expr="'****'"/>
<!--    <var name="Location" expr="' <c:out value="${requestScope.remoteLocation}"/> '"/> -->
    
    <var name="Location" expr="'abc'"/>
          <!-- get data via CTIC -->
        
    
            <gvp:send async="false"  namelist="Action DestDN Location"/>
        
                <if cond="session.com.genesyslab.userdata != undefined">
                    
                        <if cond="session.com.genesyslab.userdata['getuserdata'] != undefined">                            
                                <assign name="getuserdata" expr="session.com.genesyslab.userdata['getuserdata']" />                            
                        <else/>
                            <assign name="getuserdata" expr="'attachedData'" />
                            <!-- <throw event="error.com.genesyslab.composer.invalidkey"  message="Missing InteractionData key '<c:out value="${paramName}" escapeXml="true" />'"/> -->
                        </if>
                        
                        <if cond="session.com.genesyslab.userdata['AccessNum'] != undefined">                            
                                <assign name="ACCESSNUM" expr="session.com.genesyslab.userdata['AccessNum']" />                            
                        <else/>
                            <assign name="ACCESSNUM" expr="''" />
                            <!-- <throw event="error.com.genesyslab.composer.invalidkey"  message="Missing InteractionData key '<c:out value="${paramName}" escapeXml="true" />'"/> -->
                        </if>
                        <if cond="session.com.genesyslab.userdata['Result'] != undefined">                            
                                <assign name="RESULT" expr="session.com.genesyslab.userdata['Result']" />                            
                        <else/>
                            <assign name="RESULT" expr="''" />
                            <!-- <throw event="error.com.genesyslab.composer.invalidkey"  message="Missing InteractionData key '<c:out value="${paramName}" escapeXml="true" />'"/> -->
                        </if>
                        </if>
                        
                        
                        
                        
        <gvp:receive maxtime="10s"/>

        <submit next='<c:out value="${applicationScope.AppVxmlBaseUrl}" escapeXml="true"/>?MENU=<c:out value="${requestScope.actionName}" 
                         escapeXml="true" />&amp;ProcessResult=true' method='post' namelist='getuserdata ACCESSNUM RESULT'/>

    

For NGI where the CTI integration is not deployed, the only possible way is through the KVP, where the AccessNumber must be "saved" before landes on GVP. With CTI integration, there is a VXML attribute for it (
<script>   var Action = "GenericData";   var sub_action = "ExtnsEx";   var VOXFILEDIR = AppState.VOXFILEDIR; </script> <gvp:send namelist="Action sub_action VOXFILEDIR" async="false" /> <gvp:receive maxtime="10s" /> <var name="AccessNumGet1Message" expr="application.lastmessage$.content" /> <var name="arrUserData" expr="getUserDataArray(AccessNumGet1Message)" /> <var name="AccessNumGet1Result" expr="utilGetReceiveDataValue('Result', arrUserData)" /> <if cond="AccessNumGet1Result != 'SUCCESS'">   <!-- Possibilities: undefined/timeout/<iserver error message> -->   <var name="AccessNumGet1ResultReason" expr="utilGetReceiveDataValue('Reason', arrUserData)" />   <throw event="error.com.genesyslab.studio.receiveerror" messageexpr="AccessNumGet1ResultReason" /> </if> <!-- Do AccessNumGet --> <script>   var Action = "AccessNumGet";   var DestDN = "1234";   var Location = "abcd"; </script> <!--Get data using the CTI Connector --> <gvp:send namelist="Action DestDN Location" /> <gvp:receive maxtime="10s" /> <var name="AccessNumGetContent" expr="application.lastmessage$.content" /> <var name="arrAccessNumGet" expr="getUserDataArray( AccessNumGetContent )" /> <var name="AccessNumGet1Result" expr="utilGetReceiveDataValue('Result', arrAccessNumGet)" /> <if cond="AccessNumGet1Result != 'SUCCESS'">   <var name="AccessNumGet1ResultReason" expr="utilGetReceiveDataValue('Reason', arrAccessNumGet)" />   <throw event="error.com.genesyslab.studio.receiveerror" messageexpr="AccessNumGet1ResultReason" /> <else />   <assign name="AppState.AccessNumGet1" expr="utilGetReceiveDataValue('AccessNum', arrAccessNumGet)" />   <if cond="AppState.AccessNumGet1 == undefined">      <throw event="error.com.genesyslab.studio.invalidkey" message="Missing AccessNumGet key 'AppState.AccessNumGet1'" />   </if> </if>

Dear Jakub


 <var name="AccessNumGetContent" expr="application.lastmessage$.content" /> <var name="arrAccessNumGet" expr="getUserDataArray( AccessNumGetContent )" /> <var name="AccessNumGet1Result" expr="utilGetReceiveDataValue('Result', arrAccessNumGet)" /> <if cond="AccessNumGet1Result != 'SUCCESS'">   <var name="AccessNumGet1ResultReason" expr="utilGetReceiveDataValue('Reason', arrAccessNumGet)" />   <throw event="error.com.genesyslab.studio.receiveerror" messageexpr="AccessNumGet1ResultReason" />

Please Explain above bold Lines. and how do i get AccessNumget through Custom VXML.
above line of code is using in composer. 
Keep in mind that i am not using composer i am using custom VXML

Thanks and Regards
Moiz 
 

As I said, in case, when the CTIC is not used, the only way is through mapping AccessNumber from KVP. Of course, the AccessNum must be part of KVP before the interaction lands on GVP.

Hi Jakub
as per your reply i am using  
 <var name="AccessNumGetContent" expr="application.lastmessage$.content" /> this line to getAccessNum value

but it returns Follwoing error
Action=GenericError&Result=FAIURE&reason=badfetch.

Please Help

Is the CTIC used?