PureEngage On-Premises

Hi!
Genesys Configuraion Manager our company uses is version 7.5.
BTW, we canNOT login there and the error message is "Unable to Start Data Manager"
Does any has the same experience as it? If so please let me know how to solve it.

Ps, I found some alticle regarding the symptom like below.
http://docs.genesys.com/Special:Repository/cfgmgr76rn.html?id=f04a37a3-6082-4b9f-bdd4-4211a3a39ffd#corrections7.6.001.03
It's says it would be fixed through hotfix version 7.6.001.03. but I could not find it.
Does anyone know where I can get it?

I'm looking forward good news from you.
Thanks in advance.

TS.

You can download it from standard source "Sofware Downloads" at customer portal sites (if you have an account).

Hi! Jakup

Thanks for your prompt response.
BTW, I canNOT move to the "Software Downloads" tab due to my account problem. Thus I'm contacting Genesys admin to fix it now.

Anyway, is there any other way to fix the error message "Unable to Start Data Manager" by any chance?

Best Regards.

TS.