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T-Server co-resident with SQL Server, multiple databases and more. Is that a supported config?

  • 1.  T-Server co-resident with SQL Server, multiple databases and more. Is that a supported config?

    Posted 12-04-2014 22:43

    I'm looking at an implementation to resolve an issue with intermittent connection failures between components. Reviewing the architecture is such that for example, a host will have a T-Server, proxy config server, 2 x DBServers, ICON, StatServer PLUS SQL Server Instance with the ICON DB and 2 x third party DBs, CLI Integrator service and IIS running a CLI capture to a SQL Server DB.

    The Framework Deployment Guide (in the T-Server section) states, "Do not install real-time third party applications on the computer running T-Server".

    Is SQL Server considered a real time third party application? Is this even a supported configuration? 



  • 2.  RE: T-Server co-resident with SQL Server, multiple databases and more. Is that a supported config?

    Posted 12-15-2014 19:18
    Hi Danny,

    Yes, this is a supported configuration, however Genesys does not recommend installing any DB Servers (SQL or ICON) on the same server running T-Server as they are High CPU and Memory intensive and can cause stuck calls, connection failures, and/or slowness issues within TServer.  I suppose the deployment guide should state "It is not a recommended configuration..." instead.  Hope this helps.

    Steve
    Genesys Customer Care