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I keep getting error: no matching resources for this service type [Service Type: voicexml] even though I have a Resource Group for SIP and MCP.?

  • 1.  I keep getting error: no matching resources for this service type [Service Type: voicexml] even though I have a Resource Group for SIP and MCP.?

    Posted 08-19-2014 18:41
    I've searched on the error: 

     no matching resources for this service type [Service Type: voicexml]

    The response seems to be there is no Resource Group  for SIP and MCP to connect with RM.  I created them, but I still get this error. Is there any other problem that could cause this error?


  • 2.  RE: I keep getting error: no matching resources for this service type [Service Type: voicexml] even though I have a Resource Group for SIP and MCP.?

    Posted 09-04-2014 15:37
    Debby,

    Due to the detail we would need, this issue would be best handled in a case.  

    Thanks,
    Roger