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How can prevent the external call transfer/conference only internal allow

  • 1.  How can prevent the external call transfer/conference only internal allow

    Posted 07-31-2014 12:42
    How can prevent the external call transfer/conference just agent can only internal transfer/conference .
    Regards,



  • 2.  RE: How can prevent the external call transfer/conference only internal allow

    Posted 08-13-2014 00:18
    There is no restriction on Workspace side. It is possible to route transfers and conferences through a routing point (intercommunication.* options) and select targets in a strategy.