PureEngage On-Premises

 View Only

Sign Up

Expand all | Collapse all

all of the items within a Genesys Config Transaction/List section into a variable of type list within an IRD subroutine?

  • 1.  all of the items within a Genesys Config Transaction/List section into a variable of type list within an IRD subroutine?

    Posted 06-19-2015 17:53
    I Have Genesys Config Transaction/List object named Pop_Data.
    Pop_Data has a section named voice_pop_data_all

    From IRD:
    I have a variable in IRD of type list
    What expression for assingment would I use in order to get all of the items within Pop_Data list, section voice_pop_data_all into a variable of type list within an IRD subroutine?

     


  • 2.  RE: all of the items within a Genesys Config Transaction/List section into a variable of type list within an IRD subroutine?

    Posted 06-30-2015 20:23
    Hi Adam,
    ListGetDataCfg will allow you to return all values into a variable if you pass in an empty key.

    http://docs.genesys.com/Special:Repository/81r_ref.pdf?id=7e6f8aca-9156-4d39-945f-e544a7b5229d
    page 482

    When using an empty value, you need to be careful about using the option function_compatibility(page 642). Depending on what version of URS you are using you may need to adjust that option.

    Jody.


  • 3.  RE: all of the items within a Genesys Config Transaction/List section into a variable of type list within an IRD subroutine?

    Posted 07-01-2015 13:47
    Thank You Jody.
    I have found that I could also use the * wildcard to retrieve all kvp in the specified list/section.
    example:ListGetDataCfg[v_popdata_listname_const,v_popdata_all_name,'*']