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transfer chat
A Contributor
04-02-2015 15:13
How can we transfer a chat from one agent to another agent by selecting the "Interaction Queue" in IWS. ...
Jakub Němec
04-08-2015 11:53
Click on transfer object on interaction detail window within IWS/WDE Fill the name of the requested ...
1.
transfer chat
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A Contributor
Posted 04-02-2015 15:13
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How can we transfer a chat from one agent to another agent by selecting the "Interaction Queue" in IWS.
Please specify the required configurations.
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RE: transfer chat
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Jakub Němec
Partner
Posted 04-08-2015 11:53
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Click on transfer object on interaction detail window within IWS/WDE
Fill the name of the requested IQ
Click on transfer object under founded/used object
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