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  • 1.  Welcome to the new Customer Care Questions Forum

    Posted 07-02-2014 19:31
    This forum is designed for our customers to have active discussions on Genesys topics. 

    Posting a Question:
    To post a question, simply type your question and click search.





    You will see a drop down with related posts or articles.  You can look at these, or continue to post your question.
    When you post a question, you must assign it to a specific product line. 









  • 2.  RE: Welcome to the new Customer Care Questions Forum

    Posted 07-02-2014 19:35
    To answer a post, click on the answer link under the post, and type your answer.




  • 3.  RE: Welcome to the new Customer Care Questions Forum

    Posted 07-15-2014 14:21
    Roger, I've been using the old forum all last week and getting help from people on an issue I had, now that forum link is dead and all the information is lost. Why were all the posts from the old forum not moved to this new one?


  • 4.  RE: Welcome to the new Customer Care Questions Forum

    Posted 07-15-2014 15:48
    Kevin, My apologies.  We were having problems with the old system, including a spam attack, and so we had to shut it down quickly.  Please ask your question here and we would be happy to help.


  • 5.  RE: Welcome to the new Customer Care Questions Forum

    Posted 08-13-2014 07:29
    how can I edit a question I posted ?


  • 6.  RE: Welcome to the new Customer Care Questions Forum

    Posted 09-26-2014 19:25
    Unfortunately, you can only delete the post by clicking the small "x" in the top right.  Or you could reply to your original post with a correction.


  • 7.  RE: Welcome to the new Customer Care Questions Forum

    Posted 09-30-2014 08:11
    Are there any plans to iimport the content of the Genesys Forum into the Genesys Coummnity? There is a huge amount of information and source code examples in the Genesys SDK Forum.