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DTMF not detected (used RFC 2833 method) after blind transfer

  • 1.  DTMF not detected (used RFC 2833 method) after blind transfer

    Posted 12-24-2014 06:39


  • 2.  RE: DTMF not detected (used RFC 2833 method) after blind transfer

    Posted 01-20-2015 07:23
    You have to specify, what was the destination for the blind transfer. If it was within Genesys env or some external destination. From which site was the DTMF send? The best troubleshooting for similiar issues is to make a network sniff (for example via wireshark software).