PureConnect

1 to 50 of 6311 threads (24.3K total posts)
Thread Subject Replies Last Post
Block users from uploading profile pictures
0 4 hours ago by Dimitri Spiropoulos
Blended Environment - create delay before sending an emai to agent
0 15 hours ago by Therese Moorhouse
Virtual Desktop & Soft Phone
2 16 hours ago by Andrew Wooster
handle *67 in dial plan
2 20 hours ago by Donald Hamel
Interaction Desktop Not saving layout
4 20 hours ago by Scott Williams
Two Step Transfer / Consult Call 2 23 hours ago by Yugi Cherukuri
Original post by A Contributor
Consulting & Interaction Attributes
1 23 hours ago by Yugi Cherukuri
Interaction Connect : Station selection
1 yesterday by Scott Williams
Original post by Michael Sourbron
Blank outbound e-mails
0 yesterday by Joanna Mroz
Interaction Connect - Windows Login
2 yesterday by Michael Sourbron
Original post by Scott Williams
Interaction Dialer - Available in Web edition?
2 yesterday by Xiong Mai Nou
Playback of archived screen recordings
0 yesterday by Tony Curoso
Transferring the interaction before answer
0 yesterday by Mahmoud Kamal
Scheduled Reports Client - Scheduled Reports Fail occasionally
4 2 days ago by Daniel Martinez
Original post by Xiong Mai Nou
Exporting stats in .xlsx format
0 2 days ago by Krzysztof Lipowski
Different Dialtone internal/external
5 3 days ago by Andreas Tikart
Interaction Center is not responding
0 5 days ago by Tayfun Dumlupinar
No caller's info for voicemails on workgroup view
0 5 days ago by Krzysztof Lipowski
Removing "NS" wrap up codes
4 5 days ago by Bryan De La Cruz
SQL database redundancy Always On (FCI+AG)?
1 5 days ago by Chris Mayo
Original post by Jason Koch
Comparing InteractionSummary vs StatsProfile
0 6 days ago by Michael Sourbron
Configure Managed IP Phones programmatically (IceLib)
2 6 days ago by Hans-Gerd Sandhagen
Data not being written to InteractionSummary table
2 6 days ago by Mark Tatera
Original post by Josh Herron
Social Media in PureConnect in CIC2018R4P2
1 7 days ago by Kevin Kuhns
Original post by Henry BAUTISTA
#Interaction Connect. How to customize views for users
4 7 days ago by William Martín Chávez González
Original post by Kam Yazdani
New Handler question
6 7 days ago by Paul Simpson
Original post by A Contributor
Scheduled Report Install: File SR_Results_MSSQL.rpt not found
1 7 days ago by BJ Sumner
Original post by Andreas Tikart
Play audio tool step for conferneces
1 8 days ago by David Currier
Original post by Vincent Moore
Tracker automatic tracking of interactions
0 8 days ago by Mihails Ivanovs
Parameters to fetch call ID and Agent ID in the URL
3 8 days ago by Ryan Hedlund
Original post by Vinay Kumar
Consultative Transfer with Interaction Connect and General Directory
1 9 days ago by Aaron Lael
Original post by Jan Friedrich
Reports - Call wait time
0 9 days ago by Mark Oleksik
ICBM user changing another user's phone status
6 9 days ago by Xiong Mai Nou
Agent Display Name
0 9 days ago by Mark Oleksik
How to remove duplicates while uploading or after uploading to campaign
1 10 days ago by Phil Chapman
Original post by Sam Alexander
Interaction Tracker
0 10 days ago by Sam Alexander
Interaction Attendant - Need to drop Queue call after 2 mins if no agents are available
2 10 days ago by Mohammed Anees
The object revision level cannot be changed
2 13 days ago by Sean Walls
Query Conference Properties failure (time out)
0 13 days ago by Vincent Moore
Call Park
1 13 days ago by Scott Williams
Original post by Nicole Rastall
VDI Horizon 7 and Citrix
0 14 days ago by Bryan Boyce
User Productivity Summary vs User Call Summary
1 14 days ago by Scott Williams
Original post by Joanna Mroz
Modified default prompt
2 15 days ago by Yan Pelletier
Interaction Connect - Logon Fails
2 15 days ago by Andrew Adel
Original post by Ahmed Ezzat
Dialer - Pause Campaign from Calling Same Phone Number at the Same time
6 15 days ago by Sean Walls
Original post by Aly Nofal
Interaction Connect - Availablity/multiple Sites
6 16 days ago by Scott Williams
CIC4SF call log error and not creating activity
0 19 days ago by Robert Clarke
Rule Sets issue
2 19 days ago by Scott Williams
Recommendations for Self Serve
7 20 days ago by Paul Simpson
Original post by Mark Oleksik
Emergency Toggle across sites
5 20 days ago by Mark Oleksik