PureConnect

1 to 50 of 6432 threads (24.8K total posts)
Thread Subject Replies Last Post
Changing what is displayed on toast
2 27 minutes ago by Mark Tatera
Polycom phone Back ground image
2 2 hours ago by Balaganapathy Balasubramanian
Customise the alert window in Interaction Connect
0 3 hours ago by Mark Oleksik
Upgrades and Database Scripts
3 6 hours ago by Gérald Rossier
Original post by Scott Williams
Custom handler Play audio issue.
8 2 days ago by Scott Williams
Callback Requests Offered Based on Customer Time Zone
1 2 days ago by Paul Simpson
Original post by Andrew Wooster
Salesforce: Mapping attributes to SF Activity Fields
0 2 days ago by Tony Curoso
Email Queue/Attachments
2 3 days ago by Ansgar Lebrecht
Original post by A Contributor
IVR Report
2 3 days ago by Philip Last
Original post by Saad Tokaz
Incoming Call Report Question
2 3 days ago by Drue H Burkhalter
PDPR Tool
0 3 days ago by Krisinda Bleau
Incoming call shows name instead of number
3 3 days ago by Mark Tatera
Original post by Dimitri Crève
Agentless Feedback Surveys 1 4 days ago by Sergio Picchioni
Original post by Aaron Lael
Marquee ININ.Workgroup_InteractionsAnswered or ININ.Workgroup_InteractionsCompleted
1 4 days ago by Sean Walls
Original post by Andrew Wooster
Call recording and Custom Attributes 8 4 days ago by Scott Williams
PureConnect Customer Care - Q4 Customer & Partner Webinar 3 4 days ago by Matt Lawson
ICBM Workgroup Directory View
5 4 days ago by Mark Tatera
Original post by A Contributor
Cannot Publish Interaction Script Builder
2 4 days ago by Mark Tatera
Original post by Mahmoud Kamal
Analyzer keywords
5 5 days ago by Daniel Martinez
Original post by Tim Cannon
Interaction Dailer - Knowledge sharing
0 6 days ago by Rogier Bosch
IceLib - User Locations
6 6 days ago by Sam Johnson
Original post by Greg Walters
Get currently selected Interaction on "My Interactions tab" from AddinWindow
0 9 days ago by Mauricio Olivera
IVR Marquee
2 9 days ago by Mark Tatera
Original post by Andrew Wooster
Consultant for IVR review?
3 9 days ago by Mark Tatera
Original post by Karlene Gerring
Interaction Feedback Survey Report showing '0' Score Percent
1 10 days ago by Aaron Lael
Original post by Xiong Mai Nou
Nuance Vocalizer speaking "say-as" since upgrade
6 10 days ago by Josh Herron
Agent Overview Question
3 10 days ago by Paul Simpson
Original post by Niki Mason
Display City-Name instead of Local Area Code in Interaction Desktop 6 10 days ago by Mark Tatera
Original post by Andreas Tikart
Followup status after outbound call
4 11 days ago by Paul Simpson
Original post by Vito Denaro
Contact list tables and Dialer Campaigns
3 11 days ago by Paul Simpson
Original post by Ronnedith Padron
Polycom keepalive
2 11 days ago by Mark Tatera
Original post by Andreas Tikart
screenpop to chrome
1 11 days ago by Mark Tatera
Original post by MICHAEL SOURBRON
capture outbound table fields in outbound attendant
8 12 days ago by Paul Simpson
Original post by Mallesh Neeli
schedule call back based on their time
1 12 days ago by Paul Simpson
Original post by Mahmoud Kamal
Interaction Connect Status Issues 1 12 days ago by Paul Simpson
Original post by Juan Pizarro
JIT Records in 'I' Status for up to two minutes 2 12 days ago by MICHAEL SOURBRON
Original post by Rudy Burgin
Outgoing email does not work
2 12 days ago by Mark Tatera
Original post by Bob Carson
display ANI instead of city or location
0 13 days ago by Mallesh Neeli
call history retention in Agent view
1 13 days ago by Krisinda Bleau
Original post by Andreas Tikart
Avtex - Voice mail script
1 15 days ago by Aaron Lael
Original post by Balaganapathy Balasubramanian
HTML Build Reply Email
1 17 days ago by Aaron Lael
Original post by Therese Moorhouse
Email schedules in attendant 4 17 days ago by Therese Moorhouse
Original post by Kevin Hikairo
Disable disconnect before answer
3 18 days ago by Vineet Kakroo
Original post by Mauricio Olivera
Interaction Connect status icons not fetched?
2 19 days ago by Pontus Björling
user accounts from a second domain
2 19 days ago by Ruud Reinold
Dialer Agent Follow Up Status Doesn't Change
0 19 days ago by Jonathan Rodriguez Sibaja
ICBM Slow returning report results
2 19 days ago by Bryan De La Cruz
Emails not routing to WG's when specific words are used in the subject/body
3 20 days ago by Aaron Lael
Original post by Mark Oleksik
Agents Login through IVR and changing their status.
1 21 days ago by Rijeesh Chathoth
Original post by Mirza Mahboob Baig
Dashboards in ICBM
0 23 days ago by Niki Mason