PureConnect

1 to 50 of 6049 threads (23.2K total posts)
Thread Subject Replies Last Post
SIP Softphone Inputs
4 18 hours ago by Evan Mann
Original post by Saurabh Verma
PureConnect Chat integrations with CRM's
0 yesterday by Steve Dayhuff
VM access from non-managed phones
2 yesterday by Evan Mann
Interaction attendant very very slow to display
9 yesterday by Salim Nouh
sql query to return datetime
1 2 days ago by Steve Owen
Original post by Tony Curoso
user availability limited to 10k to 20k
0 2 days ago by Anil Kumar N
E-mail Interactions Delete button vs backspace
3 3 days ago by Nathan Michalik
Original post by Scott Williams
Interaction Desktop "Stretched"
1 3 days ago by Nathan Michalik
Original post by Sean Mattock
Scheduled Report failures: Name of report in email?
0 3 days ago by Nathan Michalik
Switchover Pair ACD Issue on One server
0 3 days ago by Ariel Collado
Provisioning SIP soft phone help
3 3 days ago by Thomas Maher
4.0 Business Manager - Custom Columns - Eic_EmailBody
5 3 days ago by George Ganahl
Original post by A Contributor
Automatically Activating\disactivating users base on specific skill level from a Workgroup
10 4 days ago by Rijeesh Chathoth
Original post by Kamyar Yazdani
100% REMOTE WORK opportunity - Looking for CIC / i3 Dialer Consultant
1 4 days ago by Ronnedith Padron
Original post by tirtis
Certified Engineer Seeking new opportunities
0 4 days ago by Ronnedith Padron
System Attibute for a call that was agent transfer to other profile from Desktop
0 4 days ago by Kamyar Yazdani
interaction client
1 4 days ago by George Ganahl
Original post by Mohammad Tawalbeh
Enabling Chat parameter with existing SMS Parameter - Caution
2 5 days ago by Scott Williams
Supervisor profile config lost after IC Business manager license exceed.
4 5 days ago by Salim Nouh
Chat Off Hold Message
2 6 days ago by Scott Williams
The connection to server is down  
2 8 days ago by George Ganahl
Original post by Anonymous Member
Make a new tool step
1 11 days ago by Troy Tricker
Original post by Tommy Sarnblad
JIT Dialing to update record
3 12 days ago by Sean Walls
Original post by Scott Williams
Issue with JSON Parser tool step in the handlers
1 12 days ago by Troy Tricker
Original post by Venkata Rama Munagala
Chat Configuration
2 12 days ago by Meraj Ahmed
Original post by Mohammad Khaleel
Weird ICELIB Reference issue, any thoughts? 1 13 days ago by Christopher Kelly
Original post by Tyler Style
Dynatrace
0 16 days ago by Jeremy Badder
Changing MOH on a daily bases
4 17 days ago by Rijeesh Chathoth
Original post by Robert Wakefield-Carl
"Emergency" handlers
1 17 days ago by Rijeesh Chathoth
Original post by Malcolm Rogers
Interaction Connect integration with CRM 2 18 days ago by Ivan Lara Martin
Original post by Youssef Atef
How to use "SOAP Request" initiator to initiate a handler.
1 23 days ago by Troy Tricker
Original post by Youssef Atef
Authentication Failed error message after Interaction Administrator Launch
1 23 days ago by Subhash Srivastava
Original post by Khaled Elsafty
Scheduled callbacks (dialer) when agent is not logged in
1 23 days ago by Sean Walls
Original post by MICHAEL SOURBRON
new forums - issue going back
0 23 days ago by Thomas Maher
ICCS Certification Course - no dates!
2 23 days ago by Scott Williams
Original post by Jennifer Gaskins
Application Monitoring
3 23 days ago by Bryan Judd
sporadic loss of Pickup/Hangup buttons in WebRTC phone esp. Zendesk Plugin
0 25 days ago by Dana Eckoff
Composer - Using Java code
1 25 days ago by Aaron Lael
Original post by Zsolt Melich
Composer - Using shadow variables
0 25 days ago by Zsolt Melich
Composer - Content assist (proposals) in JSP files
0 25 days ago by Zsolt Melich
Media Server Certificate Issue
2 25 days ago by Ariel Collado
Read the Service Level Target from ICBM using IceLib 2 29 days ago by Felice Vittoria
Original post by Shilpashree Jayaprakash
Previous Versions of SDK 0 one month ago by Sean Walls
Abandon Call Numbers Report 10 one month ago by George Ganahl
Original post by Mohammad Khaleel
Which handler is triggered on Keywork recognition?
1 one month ago by Sean Walls
Original post by Shilpashree Jayaprakash
Long Delay on Preview campaign
1 one month ago by Dennis Johnson
Virtual Clustering for CIC & CCS 1 one month ago by Mark Tatera
Original post by Youssef Atef
How to start recording from the moment there was an answer
1 one month ago by Mark Tatera
Original post by cmolivier
SIP REFER / CAll Putback on an external transfer - system tone/beep
1 one month ago by Mark Tatera
Original post by Billy Melnyk
Using Interaction Scripter API to retrieve IVR/inbound call attributes - caching?
0 one month ago by Christina Cerimele