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Gene
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Gene
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Mostafa Awad
Partner
Posted 09-08-2020 12:42
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Is there any out-of-box report in GCXI for IWS calls disposition code?
If yes: what's the name of the report?
If no: Kindly what is the needed configuration & development to result with that report?
#ArchitectureandDesign
#CloudMigration
#Connect with a Customer
#DigitalChannels
#GenesysEngageDev
#Implementation
#Integrations
#Omni-ChannelDesktop/UserInterface
#PlatformAdministration
#Reporting/Analytics
#Roadmap/NewFeatures
#Routing(ACD/IVR)
#Security
#Self-Service
#SIP/VolP
#SystemAdministration
#Telephony
#Unsure/Other
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Mostafa Awad
IST Integration Services And Technologies Co.
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