Genesys DX (formerly Bold360)

1 to 50 of 65 threads (154 total posts)
  Thread Subject Replies Last Post Status
DX Update
0 6 days ago by Rebecca Roberts
Chat window option to Send transcript to Customer
3 10 days ago by Anthony Romero
Original post by Nicole VanWie
Last chance to win! Submit your GKN feedback.
0 11 days ago by Nicole Milliken
Test Drive the New Genesys Knowledge Network - Win a Prize!
0 25 days ago by Clay Tison
Duplicate Articles with all Context Variations
1 one month ago by Anthony Romero
Original post by Manuel Vahle
genesys engage integration
3 one month ago by Anthony Romero
Original post by Michel Brabants
Genesys Cloud Digital Agent Workspace Beta
0 one month ago by Coty Smith
DX Support Center Highlight
0 one month ago by Anthony Romero
SSL Expiration for Support Center
3 2 months ago by Anthony Romero
Original post by Jonathan Broadhurst
Knowledge Management Survey
1 2 months ago by Laurie Union
API Based Entities
1 2 months ago by Anthony Romero
Original post by Nicole VanWie
Email routing by thread count
2 2 months ago by Heather laird
Chat bot article development
2 2 months ago by Anthony Romero
Original post by Jane Palombi
New Q&A Show Talks About DX!
0 3 months ago by Nicole Milliken
What's YOUR favorite feature?
0 3 months ago by Nicole Milliken
These are a few of our favorite thiiiiiings! (Watch our Intro to the Team Video, then read this!)
0 3 months ago by Allison Castelot
Join Us For Summer Trivia!
0 3 months ago by Matt Lawson
Keyword Flagging
1 4 months ago by Anthony Romero
Original post by Nicole VanWie
The Future of Digital Experiences Webinar Q&As
0 4 months ago by Coty Smith
Incoming: DX and the Future of Digital Experiences Webinar
2 4 months ago by Anthony Romero
FAQ: How do you add additional agents to your DX account?
1 4 months ago by Anthony Romero
Original post by James Cockbill
ai reports
2 5 months ago by Taras Buha
Original post by Brett Gader
GET READY: #WEMay is just around the corner!
0 5 months ago by Marcela Areiza
FAQ: Can you limit geographically who sees the chat?
1 5 months ago by Anthony Romero
Original post by Rebecca Roberts
FAQ: Can you manually add phrasings to the same article?
1 5 months ago by Anthony Romero
Original post by James Cockbill
Meet Community Team Member Nicole!
0 5 months ago by Matt Lawson
Blocking Abusive Chats
2 6 months ago by Gregory LeMay
Original post by Nicole VanWie
Channeling chats to third-party agent workspaces
4 6 months ago by Jacob Hamory
Q&A for The Future of DX Webinar
0 6 months ago by Coty Smith
Leave your review of Genesys DX to support Women's Month!
0 6 months ago by Jenna Feldman
Dashboard Tile Colors
2 6 months ago by Thomas Gillen
Original post by Nicole VanWie
Your Opinion Matters Most: Feedback on Events
0 6 months ago by Rebecca Roberts
Missing EventIDs
1 7 months ago by Anthony Romero
Original post by Nicole VanWie
AI Voices Export API eventType counts
3 7 months ago by Anthony Romero
Original post by Michael VanWie
Earn rewards for your advocacy - join GCAP today!
0 7 months ago by Jenna Feldman
Mute versus Delete
1 7 months ago by Anthony Romero
Original post by Nicole VanWie
Account Integration with CloudCX
4 7 months ago by Kevin Brown
AMA Raffle Winner: February
2 7 months ago by Anthony Romero
AMA Extravaganza with Principal Product Manager Coty Smith
10 7 months ago by Anthony Romero
Original post by Coty Smith
AI
1 7 months ago by Anthony Romero
Original post by Yusuff Mohammed Unis
DX AMA Ice Breaker - What movie defined your generation?
5 7 months ago by Matt Lawson
Original post by Melissa Ly
SSO setup for Genesys DX and AI
1 7 months ago by Anthony Romero
Original post by Yusuff Mohammed Unis
AMA Ice Breaker - Favorite TV Show
1 7 months ago by Melissa Ly
Original post by Anthony Romero
DX Ask Me Anything | SEO | Questions
1 7 months ago by Anthony Romero
Original post by Shan Gaddam
Export Articles and Variations
3 7 months ago by Anthony Romero
Original post by Nicole VanWie
Nanorep.co/api/voices/v1/export question
1 7 months ago by Anthony Romero
Original post by Michael VanWie
Conversational Content Flow Question
1 8 months ago by Anthony Romero
Original post by Nicole VanWie
Join us for a weeklong Ask Me Anything event with our DX product expert! (Feb 1-4)
0 8 months ago by Melissa Ly
API Integrations
4 8 months ago by Anthony Romero
Original post by Nicole VanWie
Redirect URI's
3 8 months ago by Anthony Romero
Original post by Jacob Hudmon